Here is a list of some of the most frequently asked questions about our support services.  If you can't find your answers here? Please email our helpdesk.
 
 

What is a Domain Name?

Your web site represents a given location and therefore, it requires a unique, personalized address called a domain name on the Internet.With your domain name, it will be easy for visitors to find your web site and remember your e-mail address. It's easy to register your domain nam. Just fill out our online domain registration form, or include the name you want when you apply for a new hosting account. A domain name allows you to::

  •  Access your home page as http://www.yourcompany.com/
  •  Create e-mail addresses such as you@yourcompany.com
  •  Access your files via FTP at yourcompany.com
  •  Reserve your name, preventing it from being registered by another party

How do I choose a domain name for my web site?

You are free to choose a name that's easy for your customers to remember. The obvious and best choice would be your company name, including the possibility of infringing trademarks. Consult with your professional advisors prior to registering any name. Please note that domain names cannot exceed 22 characters. It should only consist of letters, numbers and dashes (-). The www is not part of the actual domain; it is just a standard web prefix.

Do you handle Domain Name Registration?

For only USD 30 a year, DRC can register your Domain Name in your name.

What is a parked domain?

Even after having purchased a domain name, and without a fully functional web site in place yet, your domain name can be “parked” and pointed to a simple holder page where you can inform your visitor that your website will appear soon.

What is a NIC handle?

Every entity registered with InterNIC has an NIChandle. The same NIC handle can be used as contacts for several domains. So when you make a change to the NIC handle (i.e., the e-mail address), all domains using that NIC handle will be updated accordingly.

What should I do if I wish to update my web site?

Just email us your changes. We will make your changes in the website on the next business day.

What does 'Web Site Maintenance' mean?

After the initial design is made on your web site, succeeding changes require Web site Maintenance. It is advised that your web site is up-to-date to encourage repeat visitors to your site. Examples of Web Site Maintenance are updating the site with figures and links.

Are your services a "worldwide" promotion service?

Yes. As we submit to all the major search engines on the entire Web, our submission services automatically promote your web site worldwide.

How long will it take before my website is indexed by the search engines?

After we have submitted your website's registration details/website enhancements to search engines and directories, allow us between one day and eight weeks for your URL submission to be added to the search engines database (indexed). AltaVista and Infoseek (Go Network) takes only a few days to index your page.  However, most of the other larger search engines will take several weeks between the date of submission and the date of indexing. This because of very large volume submissions (sometimes in tens of thousands) most popular engines receive every day.

Index Time Estimate

3-4 weeks: AltaVista, Infoseek (Go Network)
4-10 weeks: Excite, HotBot, Lycos, WebCrawler
10-15 weeks: Yahoo, Google